Grocery Outlet
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About Grocery Outlet
Grocery Outlet is a family-owned supermarket that's been a staple in Cleveland Heights since 1992. They specialize in offering organic produce and closeout deals, catering to budget-conscious shoppers looking for quality items at fair prices.
The store features a clean and bright atmosphere, making it an inviting place to shop. Customers have noted the friendly staff and the well-organized aisles, ensuring a pleasant grocery experience.
Conveniently located in Cleveland Heights, Grocery Outlet is easily accessible for local residents. With ample parking available and a welcoming environment, it's a great spot for anyone to stock up on groceries.
Editor's Review
Grocery Outlet in Cleveland Heights, OH, is drawing attention as a family-owned grocery store that’s been a staple since 1992. With an impressive overall rating of 4.2/5 from 71 reviews, it’s clear that many locals appreciate the bright, clean atmosphere and the ever-changing inventory that arrives every Tuesday. Customers rave about the curated selection of organic produce, with one shopper noting the 'curated fresh produce is really nice.' This emphasis on quality and freshness seems to resonate well, especially with those looking for healthier options.
However, not all experiences have been rosy. Some customers have reported issues with customer service, particularly in how complaints are handled. For instance, one reviewer, Bob Agena, expressed frustration with what he called 'false advertising' regarding a coupon promotion. Such experiences can understandably dampen the overall impression of this grocery store.
Despite these hiccups, many shoppers appreciate the welcoming vibe. Sevaanos mentioned meeting an owner who was 'super nice,' which speaks to the personal touch this family-run establishment aims to provide. Additionally, the store’s ability to accept EBT/SNAP makes it accessible to a broader audience, enhancing its appeal.
What We Like
- Clean and organized store with a bright atmosphere
- Friendly and helpful staff
- Good selection of organic produce and closeout deals
Room for Improvement
- Inconsistent customer service experiences
- Occasional product quality issues
What Customers Are Saying
“'The curated fresh produce is really nice,'”
— B Chen
“'Customer service is excellent, good selection is great and prices as promised.'”
— Congruence Learning
What Shoppers Say
Based on analysis of 5 customer reviews
“The store is clean and organized.”
“Fair prices.”
“Encounter with an employee made me feel uncomfortable.”
“Good selection of items.”
Insider Tips
Check dates carefully on dairy items.
Visit when the wine/beer selection opens.
What to Expect
- Expect a clean and organized shopping environment with a friendly atmosphere.
- You'll find a diverse selection of products, including organic options and great closeout deals.
- Pricing is fair, making it an attractive option for those looking to save on groceries.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
Google Reviews
Great, clean, bright grocery store in the perfect location. The curated fresh produce is really nice. Fair prices. The big windows make such a huge difference from the Dave's that used to be here. Will definitely be back especially to check out the w...
Today was my first and last visit to this store. I will not do business with an owner who has false advertising and then is totally rude and unapologetic when confronted with it. (Also, there was mold in their containers of shredded Parmesan even th...
This was a great visit. The store is clean and organized. The staff is friendly and i happened to meet one of the owners and he was super nice. Definitely will be coming back when in the area again.
They have a good selection of items, the store was clean, and I loved the discounted prices. I will be returning, just not to this location. I had an encounter with an employee stocking in the freezer section that made me feel very uncomfortable. Asi...
Fabulous! So great to have nice grocer back in this space. Customer service is excellent, good selection is great and prices as promised. All of this and in no way feels like a discount store. Give it a try!
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to explore the aisles and check out the fresh produce.
Try to visit on Tuesday for new inventory, as that's when they restock their shelves.
Parking is generally easy, but it's a good idea to arrive earlier in the day to avoid crowds.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM
