Shop and Save Food Market II
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About Shop and Save Food Market II
Shop and Save Food Market II is a gourmet grocery store located in Philadelphia, Pennsylvania, offering a unique selection of high-quality foods and specialty items. Customers can explore a variety of gourmet products, from artisanal cheeses to specialty sauces, making it a great destination for food enthusiasts.
The atmosphere at Shop and Save is described as cozy and inviting, although the space is somewhat snug. Many customers appreciate the friendly service, with staff often treating regulars like family and providing personalized recommendations.
Conveniently located in Philadelphia, the store is accessible for both local residents and visitors. Its central position makes it easy to stop by while running errands or exploring the neighborhood.
Editor's Review
Shop and Save Food Market II in Philadelphia has a personality that shines through its customer interactions. It's a tight-knit community spot where many feel like family. As Monique Johnson puts it, 'Love them good people treat you like family when you come in there.' This warmth is echoed by several patrons, making it clear that the service is a significant draw. People appreciate the good food and friendly atmosphere. However, it's not all sunshine and roses.
A few reviewers have pointed out some serious issues with customer service. Karen Hunt had a frustrating experience where she was met with rudeness on the phone, noting, 'I called twice, the first time I was asked very rudely, "what do you want?"'. This inconsistency in service seems to be a common concern, despite the overwhelming praise for the staff from regulars.
Pricing is another area of mixed feedback. Many reviews mention good deals, like Alyssa Mclay who loves the 'good prices', yet others like Tanya Reed felt they spent more than intended, especially compared to larger chains like Lidl. Overall, this market stands out for its homey vibe and community feel but could benefit from improving customer service consistency.
What We Like
- Friendly and helpful staff
- Community-focused atmosphere
- Good quality food at reasonable prices
Room for Improvement
- Inconsistent customer service experiences
- Some complaints about phone interactions
What Customers Are Saying
“Love them good people treat you like family when you come in there”
— Monique Johnson
“I called twice, the first time I was asked very rudely, "what do you want?"”
— Karen Hunt
What Shoppers Say
Based on analysis of 5 customer reviews
“I was asked very rudely, 'what do you want?'”
“They treat you like family when you come in.”
“Good food good prices, nice and clean!”
“Poppy be slaying in that kitchen.”
Insider Tips
Be prepared for variable staff interactions.
Expect a snug space but friendly service.
Check for good deals on food items.
What to Expect
- Expect a welcoming environment where staff are eager to assist and make you feel like part of the family.
- You'll find a diverse selection of gourmet products that cater to various culinary needs and preferences.
- Prices are generally reasonable for the quality, and the store may offer flexible payment arrangements for regular customers.
Google Reviews
I did not even go to the store yet. I called twice, the first time I was asked very rudely, "what do you want?". After I asked my question, the phone was hung up. I called back and after about 6 rings the phone was picked up and nothing said. After ...
Thay are good people Poppy be slaying in that kitchen And mommy in the front is a sweet heart it is snug in there as far as space but thay give amazing service ❤️
Love them good people treat you like family when you come in there if they know you well don't mind letting you go for a couple dollars if you have to bring it back later
I love this store ! Nice family good food good prices , nice and clean ! My 1 stop shop .
Spent more than I wanted! Lidl has a wide variety of spice and condiments!
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first time, don't hesitate to ask staff for recommendations or guidance on their product offerings.
Consider visiting during off-peak hours to enjoy a more relaxed shopping experience without the crowds.
Look for nearby parking options, as the store's central location may have limited street parking available.
Hours
- monday7:30 AM - 9:00 PM
- tuesday7:30 AM - 9:00 PM
- wednesday7:30 AM - 9:00 PM
- thursday7:30 AM - 9:00 PM
- friday7:30 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday9:00 AM - 7:00 PM
