DiscountStoreOutlet
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About DiscountStoreOutlet
DiscountStoreOutlet is a discount grocery store located in New York, New York, specializing in providing a range of salvage food items, discount groceries, and closeout products. The store aims to offer shoppers an affordable alternative to traditional grocery shopping with various items that may include overstocked goods and discontinued products.
The overall shopping experience at DiscountStoreOutlet can be hit or miss, based on customer feedback. While some shoppers appreciate the value, others have reported delays and issues with online orders, suggesting that the atmosphere may be affected by inconsistent service.
Located in the bustling heart of New York, DiscountStoreOutlet is relatively accessible for locals and visitors alike. It operates 24 hours a day, making it convenient for those looking to shop at any hour, although navigating the busy streets may require some patience.
Editor's Review
With an overall rating of 1.8 out of 5 from 26 reviews, DiscountStoreOutlet in New York has gained a reputation for poor customer service and unreliable shipping. According to multiple reviewers, the store frequently fails to fulfill orders within the promised timeframe. For instance, Mina Mikhail detailed her frustrating experience, stating, "Made an order online on April 9 and today is April 17 and nothing was shipped yet." This echoes the sentiment of others who report similar delays and lack of communication.
The consensus among customers is clear: issues with product functionality and refunds dominate their experiences. Carolina Gines remarked on her trouble with AirPod Pros, noting, "I asked them to send me a new pair. But these didn’t work either." The recurring theme is that many customers end up waiting long periods for refunds, often without any communication from the store.
Despite these complaints, some customers have praised the store for its product selection. However, the overwhelming negative feedback about service quality and shipping reliability paints a troubling picture. While some may appreciate the variety available, it appears that the convenience of shopping here quickly diminishes when faced with unresolved issues.
What We Like
- Wide range of products available
- Competitive pricing on select items
- Easy online ordering process
Room for Improvement
- Significant delays in shipping and order fulfillment
- Lack of customer service responsiveness
- Frequent issues with product quality
What Customers Are Saying
“Save yourself time and if you're not willing to lose your money go elsewhere.”
— Feliciano Hernandez
“Buyer beware. I wish I would have investigated this company sooner.”
— Ruth Acosta
What Shoppers Say
Based on analysis of 5 customer reviews
“Nothing was shipped yet.”
“They didn’t work properly.”
“No one has answered the 3 emails I have sent.”
“I asked for a return label which they provided.”
Insider Tips
Be prepared for potential shipping delays.
Follow up persistently for refunds.
Consider alternatives if you need items quickly.
What to Expect
- Expect a wide selection of discounted grocery items, but be prepared for potential inconsistencies in product availability.
- You may find unique and varied products at lower prices, but ensure to check item quality before purchasing.
- Prices are generally lower than traditional grocery stores, but customer experiences regarding service can vary significantly.
Google Reviews
I ordered a pair of AirPod Pros and they weren’t working properly. I contacted the store and after much back and forth, I finally got a label to ship them back. I have really wanted a pair for a while so I asked them to send me a new pair. But these ...
Made an order online on April 9 and today is April 17 and nothing was shipped yet. Per the website shipping process take 1-3 business days and then additional 3-5 business days for delivery. Not sure if they will fulfill my order! Might have to canc...
I dont ever post bad reviews but I feel this place deserves one now. I ordered some AirPods from them and it took like a week or so to have them shipped out. Unfortunately when I received them they didn’t work properly so I asked for a return label w...
I had the exact same experience as Mina Mikhail and Brandon Plays. I ordered AirPods Pro on April 6th, the status changed to shipped on April 13th and USPS still hasn't received the item (it's April 20th). I don't recommend buying anything from them...
Zero stars for this store, if i could. Buyer beware. I placed and order on April 9th. Product supposedly shipped on April 28th. I was never provided with a tracking number and no one has answered the 3 emails I have sent. Don't bother calling either,...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, be sure to check the store's online presence for any promotions or special deals.
Consider visiting during off-peak hours to avoid crowds and potential delays at checkout.
Look for nearby parking options or public transport routes to make your visit more convenient in the busy New York area.
Hours
- mondayOpen 24 hours
- tuesdayOpen 24 hours
- wednesdayOpen 24 hours
- thursdayOpen 24 hours
- fridayOpen 24 hours
- saturdayOpen 24 hours
- sundayOpen 24 hours
