Sack N Save Hilo
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About Sack N Save Hilo
Sack N Save Hilo is a grocery store located in Hilo, Hawaii, offering a wide variety of products ranging from fresh fruits to prepared foods. As a discount grocery outlet, it provides customers with an affordable shopping experience without compromising on quality.
The atmosphere at Sack N Save is generally clean and welcoming, making it a convenient stop for locals in need of groceries. While some customers have noted the presence of homeless individuals outside, many appreciate the friendly customer service that encourages repeat visits.
Conveniently situated on Kinoole Street, Sack N Save is easily accessible for residents in Hilo. Its location in downtown Hilo makes it a practical choice for those looking to do their shopping while enjoying the area.
Editor's Review
Sack N Save Hilo stands out within the limited grocery options of Hilo, Hawaii, primarily thanks to its dedicated customer service and overall value. Many reviewers highlight the welcoming atmosphere, with Randall Hayes emphasizing the store's 'family hospitality' that encourages customers to return. The variety of products available, from fresh fruits to prepared foods, has also garnered praise, as Alice AbiRaad noted, 'There’s everything from fruits to prepared food and so on! Less expensive than elsewhere.' However, this grocery store isn’t without its challenges. Some customers have reported issues with staff interactions, particularly with one reviewer, Owen Wamsganz, who found their experience frustrating due to a cashier's strict enforcement of age restrictions on alcohol purchases. Despite such complaints, the store generally maintains a positive reputation, especially for its cleanliness and late hours, making it a convenient choice for locals.
What We Like
- Great customer service
- Affordable prices compared to other stores
- Wide selection of products including fresh produce
Room for Improvement
- Inconsistent customer service experiences
- Some cleanliness issues outside the store
What Customers Are Saying
“'Go check them out and just observe the family hospitality! Aloha!'”
— Randall Hayes
“'Store is pretty clean and has most of the things that you want and need to purchase.'”
— Juander Bandit
What Shoppers Say
Based on analysis of 5 customer reviews
“Customer service is okay. Not that friendly though.”
“Store is pretty clean and has most of the things.”
“Less expensive than elsewhere.”
“Good location in downtown but homeless people.”
“There’s everything from fruits to prepared food.”
Insider Tips
Visit late at night for extended hours.
Be prepared for potential disturbances outside.
Salvage Grocery Store Details
Certifications
What to Expect
- Expect a friendly shopping experience with helpful staff ready to assist you.
- The store features a diverse selection of grocery items, including fresh produce and ready-to-eat meals.
- Pricing is generally lower than other grocery stores, making it a great value for budget-conscious shoppers.
Business Highlights
- ✓Located at 250 Kinoole Street, Hilo, HI
- ✓Offers services like Coinstar Machine and Western Union
- ✓Open daily from 6 AM to 10 PM
Google Reviews
In Hilo, there's just a small contingent of grocery stores so if you want the bulk of the customers, it's really not price BUT customer service to make you want to come back and spend your money no matter what! Sack and Save got the "customer service...
This is owned and operated by Foodland. They got a good location in downtown but homeless people come hang outside the store which is kinda bothersome. Store is pretty clean and has most of the things that you want and need to purchase. Customer se...
There’s everything from fruits to prepared food and so on! Less expensive than elsewhere and if you give your phone number you will get a discount
Paula was on an ego trip and denied a 30 year old alcohol which we then were able to go purchase from another store without issue. Very confusing considering that we would be allowed to go back the next day and buy according to the manager. Crappy ex...
Good place for quick items that needed🤙🏾GREAT customer service and items fronted to see from end of isle . regular shopper at this location 5 min. from my hale🌴fruits sale fast at this location and Both deli counters well service and stock!!! Maik...
Reviews from Google
Frequently Asked Questions
Visiting Tips
For first-time visitors, consider visiting during off-peak hours to enjoy a more relaxed shopping experience.
Be sure to provide your phone number at checkout to take advantage of additional discounts.
Look for nearby parking options to make your visit more convenient, especially during busier times.
Hours
- monday6:00 AM - 10:00 PM
- tuesday6:00 AM - 10:00 PM
- wednesday6:00 AM - 10:00 PM
- thursday6:00 AM - 10:00 PM
- friday6:00 AM - 10:00 PM
- saturday6:00 AM - 10:00 PM
- sunday6:00 AM - 10:00 PM



