Grocery Outlet
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About Grocery Outlet
Grocery Outlet is a discount grocery store chain located in Tracy, California, providing a diverse selection of brand-name groceries at reduced prices. The store also features items like gifts and toys, and many locations include a selection of beer and wine.
Customers often note the store's cleanliness and friendly customer service, although some have expressed a desire for a wider product range. Despite being smaller than other branches, it offers a good variety of groceries and decent bargains.
Situated conveniently in Tracy, Grocery Outlet is easily accessible for local residents. The store is family-owned since 1992 and accepts EBT/SNAP, making it a viable option for many shoppers in the area.
Editor's Review
With an overall rating of 4.2 out of 5 based on 588 reviews, Grocery Outlet in Tracy, California, seems to resonate well with the community. Many reviewers appreciate the store's commitment to affordability and variety. For instance, Lisa P. highlights that it offers "great value and quality of products," while Prasad B. mentions the store's smaller size doesn't detract from its "good variety and decent bargains." This budget-friendly focus makes the grocery store a popular stop for shoppers looking to stretch their dollars.
However, the customer experience is mixed. Several reviewers voiced concerns about the store's inventory and service. Kimberly Kathary noted, "I just wish they carried a few more products," implying that customers might still need to visit other stores after shopping here. Additionally, Buck Mayess shared a troubling experience, describing a violent incident in the store that led to an ambulance call, which casts a shadow over the shopping experience despite his overall positive review of the prices.
The data tells a different story when it comes to customer service, with some customers reporting both positive and negative interactions. While many employees are praised for their friendliness, others, like Phillip O'Mara, feel that the shopping experience can be hit-or-miss, saying, "the experience is hit-or-miss depending on when you shop." Overall, Grocery Outlet stands as a great option for budget-conscious shoppers, provided they are prepared for some variability in product availability.
What We Like
- Affordable prices on a wide range of products
- Friendly and helpful staff
- New inventory every Tuesday
Room for Improvement
- Limited product selection compared to larger stores
- Inconsistent customer service experiences
- Occasional safety concerns reported by customers
What Customers Are Saying
“Great value and quality of products.”
— Lisa P
“The experience is hit-or-miss depending on when you shop.”
— Phillip O'Mara
What Shoppers Say
Based on analysis of 5 customer reviews
“A nice store, very clean”
“Friendly staff and quick to ensure that you get”
“I wish they carried a few more products”
“Great value and quality of products”
“Once seen a male employee brutally assault”
Insider Tips
Visit mid-week for best selection
Be cautious of employee behavior during busy hours
Salvage Grocery Store Details
Certifications
What to Expect
- Expect a clean shopping environment with attentive customer service.
- The store features a rotating selection of organic produce and closeout deals.
- Prices are generally lower than traditional grocery stores, providing good value for budget-conscious shoppers.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
Google Reviews
A nice store, very clean and customer service is very good. I just wish they carried a few more products. I always need to go to another store after leaving there because they did not have everything I needed. But overall I really like the store.
Once seen a male employee brutally assault an elderly customer ambulance had to be called, also one of the employees toppled a shelf nearly crushing me however I stepped away a few seconds earlier so I was not injured, lastly one of the younger femal...
Nice to have this grocery option in this small town. It's smaller than most other branches. It still has good variety and decent bargains.
Great value and quality of products. Friendly staff and quick to ensure that you get what you're looking for. Great selection of products.
This is a great place to shop for deals, if you don't really have a lot of money to spend. The experience is hit-or-miss depending on when you shop, so come expecting less and you might find more. Over all, I am glad that this store exists here in Tr...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
First-time visitors should explore the aisles to discover unique closeout deals.
Try to visit on Tuesdays when new inventory arrives for the best selection.
Parking is typically available nearby, making it convenient for quick shopping trips.
Hours
- monday7:00 AM - 9:00 PM
- tuesday7:00 AM - 9:00 PM
- wednesday7:00 AM - 9:00 PM
- thursday7:00 AM - 9:00 PM
- friday7:00 AM - 9:00 PM
- saturday7:00 AM - 9:00 PM
- sunday7:00 AM - 9:00 PM
