United Grocery Outlet
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About United Grocery Outlet
United Grocery Outlet is a family-owned grocery store that focuses on providing a wide selection of discount groceries. Since 1992, they've been dedicated to offering great prices and supporting local communities, making shopping affordable for everyone.
The atmosphere at UGO is friendly and welcoming, with a staff that is eager to help you find what you need. While some customers have noted slow service during busy times, many appreciate the unique products available that you might not find in other stores.
Located in New Tazewell, TN, United Grocery Outlet is easily accessible for locals and visitors alike. The store offers ample parking, making it convenient to stop by for your grocery needs.
Editor's Review
When you step into United Grocery Outlet in New Tazewell, TN, you can immediately sense a welcoming atmosphere. Family-owned since 1992, this store has garnered a loyal following, boasting a 4.3/5 rating based on 429 reviews. It’s a haven for savvy shoppers looking to save big, with many customers reporting savings of over 30% on their grocery bills. As Veronica Disney pointed out, 'Its cheaper to shop at UGO,' making it an attractive option even for those traveling from nearby Kentucky!
Customers rave about the large selection of items, especially on special days like Angus Tuesday, which draws in meat lovers eager to snag quality products at lower prices. However, not all experiences are perfect. Several reviews highlight frustrating wait times at checkout. Soren Saal noted, 'I had to wait almost 10 minutes in a line with only 2 people ahead,' indicating that while the deals are great, customer service can sometimes lag behind.
Despite mixed feelings on service speed, shoppers appreciate the friendly staff and unique product offerings. Mel M. noted, 'A different kind of variety of items,' showcasing the store's effort to provide products that aren't easily found elsewhere. While some mention a poor selection of certain items, most agree that the experience is worth it for the savings and community focus.
What We Like
- Great prices that save you money
- Friendly and helpful staff
- Unique product offerings not found in other stores
Room for Improvement
- Long wait times at checkout
- Limited selection of some items
What Customers Are Saying
“Its cheaper to shop at UGO.”
— Veronica Disney
“I had to wait almost 10 minutes in a line with only 2 people ahead.”
— Soren Saal
What Shoppers Say
Based on analysis of 5 customer reviews
“Their prices are wonderful.”
“A different kind of variety of items.”
“Infuriatingly long wait times.”
“Friendly workers.”
Insider Tips
Visit on Angus Tuesdays for the best deals
Be prepared for potentially long wait times
Salvage Grocery Store Details
Certifications
What to Expect
- You can expect a friendly shopping experience, with helpful staff ready to assist you.
- The store offers a large selection of products, including unique items that other shops may not carry.
- Prices are significantly lower than average, allowing you to save 30% or more on your total grocery bill.
Business Highlights
- ✓Family owned since 1992
- ✓Prices are much cheaper than any other place in town
- ✓Fresh local products that support our communities
- ✓Customer appreciation days
- ✓Good meats and well stocked
Google Reviews
I especially love Angus Tuesday. Their prices are wonderful. We live in KY, even paying TN sales taxes. Its cheaper to shop at UGO.
This is a great place. I love the very low prices and the fact that it has things that other shops don't sell. The only reason I took away one star is because service is very slow. I had to wait almost 10 minutes in a line with only 2 people ahead. E...
Infuriatingly long wait times to get bad customer service. Would not recommend and company's employees need to do a better job.
A different kind of variety of items. Good prices. I always check all dates of products. As some can be expired. Friendly workers.
Poor selection. Staff was very helpful. Just didn't have most of what I was looking for.
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
First-time visitors should take their time to explore the store, as there are often new and interesting products to discover.
Try to visit during off-peak hours to avoid long wait times at checkout.
There's convenient parking available, so feel free to stop by even if you're just passing through New Tazewell.
Hours
- monday8:00 AM - 7:00 PM
- tuesday8:00 AM - 7:00 PM
- wednesday8:00 AM - 7:00 PM
- thursday8:00 AM - 8:00 PM
- friday8:00 AM - 8:00 PM
- saturday8:00 AM - 8:00 PM
- sunday9:00 AM - 7:00 PM




