United Grocery Outlet
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About United Grocery Outlet
United Grocery Outlet is a family-owned grocery store located in Kingsport, TN. They offer a wide selection of discount groceries, focusing on great prices and supporting local communities.
The store provides a casual shopping atmosphere where you can find a variety of products at reduced prices. While many customers appreciate the savings, some have noted issues with customer service and product freshness.
Conveniently situated in Kingsport, the store is accessible for both locals and visitors. There’s ample parking available, making it easy to pop in for quick grocery runs.
Editor's Review
United Grocery Outlet in Kingsport, TN, has carved out a niche for itself among budget-conscious shoppers, offering a family-owned grocery experience since 1992. The overall sentiment from customer reviews reflects a blend of admiration and concern. Many appreciate the store's competitive pricing, with one reviewer noting they can 'save 30%+ on your total grocery bill,' making it a solid option for those looking to stretch their dollars. The selection of fresh local products and friendly staff further enhances the shopping experience, as highlighted by Joy Paynter, who praised the 'great selection of meats' and found the store to be a 'great addition to Kingsport's residents who are on a low budget.'
However, not all feedback is glowing. Several customers express frustration over expired products being sold, with Shelby Tillery claiming that they were told the store is 'allowed to sell food up to FOUR MONTHS out of date.' This aspect has led to significant disappointment among shoppers, especially those expecting fresher items. In practice, the inconsistency in staff service is also a recurring complaint; for instance, Skylar Stewart described an uncomfortable encounter with a cashier, indicating a need for better staff training.
What We Like
- Great prices on food
- Friendly and helpful staff
- Large selection of fresh local products
Room for Improvement
- Inconsistent product freshness
- Variable customer service experiences
What Customers Are Saying
“The produce is significantly cheaper than anywhere else that I've been to in the area.”
— Joy Paynter
“If I wanted to pay almost Walmart prices for expired food, I wouldn't be here.”
— Shelby Tillery
What Shoppers Say
Based on analysis of 5 customer reviews
“found merch way over the expiration date”
“Staff is rude.”
“produce is significantly cheaper”
“the store is very clean and well stocked”
Insider Tips
Check expiration dates on all food items.
Visit during off-peak hours for better service.
What to Expect
- You'll experience a friendly, community-focused shopping environment.
- The product selection includes a variety of discount groceries, with an emphasis on local items.
- Prices are generally lower than traditional grocery stores, often allowing you to save 30% or more on your total grocery bill.
Business Highlights
- ✓Family owned since 1992
- ✓Great prices on food
- ✓Save 30%+ on your total grocery bill
- ✓Large selection with great staff
- ✓Fresh local products that support our communities
Google Reviews
I liked this place out when they first opened and loved it. Now..every single time i go i find merch way over the expiration date..and please dont say.."just let someone know and they will take it off the shelf" because they don't! Also. I went in th...
Walked in the store with my kid and automatic saw a cashier named Kirsten being rude with a woman who barely spoke English. And when I went to check out she was telling me kid to stop. (He was beside me doing nothing btw) Then she tried her best coun...
Staff is rude. We had to take multiple items back for being WELL out of date (July 2025 in October 2025) and was told by the cashier they are allowed to sell food up to FOUR MONTHS out of date. Why would I pay almost Walmart prices for expired food? ...
First the store is very clean and well stocked good layout, so easy to find items. Produce is fresh, lots of name brands and store brands too. Great prices on canned goods, frozen foods and candy. Employees are helpful and friendly. Not a full size ...
I took 1 star away only because this isn't a grocery store where you'll be able to do all your shopping at. Other than that I really liked the store. The produce is significantly cheaper than any where else that I've been to in the area. Great select...
Reviews from Google
Frequently Asked Questions
Visiting Tips
Check the expiration dates on products, as some items may be past due.
Try to visit during weekday mornings for a quieter shopping experience.
There's plenty of parking available, so you shouldn’t have trouble finding a spot.
Hours
- monday8:00 AM - 8:00 PM
- tuesday8:00 AM - 8:00 PM
- wednesday8:00 AM - 8:00 PM
- thursday8:00 AM - 8:00 PM
- friday8:00 AM - 8:00 PM
- saturday8:00 AM - 8:00 PM
- sunday9:00 AM - 7:00 PM
