Grocery Outlet
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About Grocery Outlet
Grocery Outlet is a discount grocery store chain that offers a wide range of brand-name groceries at reduced prices. With a focus on organic produce and closeout deals, you can find everything from fresh fruits and vegetables to snacks and household items.
The atmosphere here is a bit casual, with a no-frills shopping experience that emphasizes value. While the selection can vary, many customers appreciate the fresh look of the produce and the occasional great deal on unique items.
Located in San Jose, CA, Grocery Outlet is easily accessible and offers ample parking for shoppers. Its convenient hours make it a great stop whether you're doing your weekly grocery shopping or just picking up a few items.
Editor's Review
Grocery Outlet in San Jose, CA, has carved out a niche for itself as a go-to spot for savvy shoppers looking for fresh, organic produce and unbeatable closeout deals. Many customers have praised the store for its low prices, with one happy shopper, Kim Jacobs, noting that the prices here were even cheaper than those at Aldi's back home. It’s a family-owned business that’s been around since 1992, and there's a certain charm to that. The store also accepts EBT/SNAP, making it accessible for families on a budget.
However, it’s clear that not all experiences are perfect. Helena L. shared her frustration about unfriendly staff, saying, "They are EXTREMELY unfriendly". This sentiment echoes in other reviews, where multiple customers have reported less-than-stellar service, with some cashiers appearing unhappy or unresponsive. Margarita Pinto had a particularly rough experience with a cashier named Matthew, describing him as “upset” while bagging groceries. It’s a shame because, amidst all the good deals, customer service seems to be the area that needs the most attention.
Overall, Grocery Outlet shines in pricing and product variety, but it could definitely benefit from a customer service overhaul.
What We Like
- Great selection of organic produce
- Low prices and frequent closeout deals
- Family-owned with a local feel
Room for Improvement
- Inconsistent customer service
- Occasional overcharging at checkout
What Customers Are Saying
“So impressed with this grocery store. The prices were cheaper than Aldi's at home.”
— Kim Jacobs
“They are EXTREMELY unfriendly. I always had to bag my own groceries.”
— Helena L.
What Shoppers Say
Based on analysis of 5 customer reviews
“Employees seem unfriendly and unhelpful.”
“Prices were cheaper than Aldi's at home.”
“Occasionally has great deals.”
“The cashiers are very nice.”
Insider Tips
Check your receipt to avoid overcharges.
Be prepared to bag your own groceries.
Salvage Grocery Store Details
Certifications
What to Expect
- Expect a straightforward shopping experience with a focus on savings.
- You'll find a good selection of organic and closeout items that change frequently.
- Prices are generally lower than traditional grocery stores, making it a popular choice for budget-conscious shoppers.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
Google Reviews
This place occasionally has great deals (but mostly for things that must be sold right away or that have already expired). But they really need to train their employees. They are EXTREMELY unfriendly. Often I get blank stares from them when I said 'h...
They have a good selection of items, however, about 25% of the time I get overcharged. Last time was $4 and today was $6. I was so busy bagging my groceries I didn't look at the screen. I didn't check my receipt until I got home. I'm not going to dri...
So impressed with this grocery store. There is one near my hometown I have never been to, but I stopped in one in California The prices were cheaper than Aldi's at home. Very fresh looking produce
So today, I had a horrible experience at your grocery store on Bernal. This was not the first time, but this employee name, Matthew seems to be upset too bag our groceries every time we come. I’ve lived in the area for over 25+years and expend a lot...
The cashiers are very nice they're always open to answering my questions on things that I like when they're out of stock.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
Check the inventory on Tuesdays for new products and deals that come in weekly.
Come during off-peak hours to avoid crowds and have a more relaxed shopping experience.
Consider parking nearby if the lot is busy, as it can get crowded during peak shopping times.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
