Grocery Outlet
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About Grocery Outlet
Grocery Outlet in Airway Heights, Washington, is a family-owned discount grocery store chain that has been serving the community since 1992. They offer a wide variety of brand-name groceries at lower prices, including organic produce and unique closeout deals that can help you save significantly on your shopping.
The atmosphere at Grocery Outlet is friendly and welcoming, with a focus on customer service. Many shoppers have shared positive experiences with the staff, highlighting their efficiency and helpfulness, which contributes to a pleasant shopping environment.
Conveniently located in Airway Heights, Grocery Outlet is easily accessible for local residents. The store is open daily, making it a practical choice for grocery shopping at various times throughout the week.
Editor's Review
Grocery Outlet in Airway Heights, Washington, stands out with an impressive overall rating of 4.4 out of 5, based on over 1,000 reviews. This family-owned store has been in operation since 1992, garnering a loyal customer base who appreciate its commitment to fresh, organic produce and attractive closeout deals.
Customer feedback frequently highlights the staff's friendliness and efficiency. As Bennedict Johnson noted, "My cashier was Catherine and she did an excellent handling of the issues I needed resolved and stayed patient with me." Despite some varying experiences, the majority of reviews reflect a strong emphasis on great service. Positive reviews often mention helpful cashiers who provide excellent customer experiences, like when Ben Nachlas praised Allen's kindness and insightful conversation while checking out.
However, not all experiences have been positive. Some customers have reported encountering unprofessional behavior from staff, as seen in Alexis Wyatt's review, where an employee's rudeness created an uncomfortable situation. While the management responded positively in such cases, it does indicate that service quality can be inconsistent.
The store's unique selling point lies in its ever-changing inventory. As one shopper remarked, "Great place to look for deals. You need to know your prices because some things are at regular retail, while others can be 50-90% less than retail." Overall, Grocery Outlet offers a blend of value and community spirit, making it an appealing choice for savvy shoppers.
What We Like
- Friendly and helpful staff
- Affordable prices with substantial discounts
- Frequent new inventory, especially organic products
Room for Improvement
- Inconsistent staff professionalism
- Some items priced at regular retail value
What Customers Are Saying
“My cashier was Catherine and she did an excellent handling of the issues I needed resolved and stayed patient with me.”
— Bennedict Johnson
“Great place to look for deals. You need to know your prices because some things are at regular retail, while others can be 50-90% less than retail.”
— Lisa Manske
What Shoppers Say
Based on analysis of 5 customer reviews
“Allen was efficient, helpful, and kind”
“Great place to look for deals”
“Every time the store is great”
Insider Tips
Know your prices for comparison
Visit when the store is less crowded for better service
Salvage Grocery Store Details
Certifications
What to Expect
- Expect a friendly shopping experience with staff that are generally helpful and attentive.
- You will find a diverse selection of groceries and household items, including organic options and closeout deals that change weekly.
- Prices are significantly lower than traditional grocery stores, making it an excellent choice for budget-conscious shoppers.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
Google Reviews
I stopped in for a few items and had a very positive experience with the person at the cash register and wanted to take a moment to highlight this individual. Allen was efficient, helpful, and kind as he took care of my purchase. It was a slow day a...
This man was extremely unprofessional and rude. The store says they offer EBT but he proceeded to say he didn’t know how to do EBT to the elderly woman in front of me and treat her with utmost disrespect. When I offered to help he snapped telling me ...
First time in, right after they opened the store I walked up to the owners as they were working on the floor and told them how good the store looked and they were very , very nice and professional! I've been in the store three times since then and ev...
My cashier was Catherine and she did an excellent handling of the issues I needed resolved and stayed patient with me. Plus all the deals! And proper safety precautions. Couldn't be more pleased.
Great place to look for deals. You need to know your prices because some things are at regular retail, while others can be 50-90% less than retail.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take a moment to explore the store layout as it may differ from typical grocery stores.
Visit on Tuesdays when new inventory arrives for the best selection of fresh products and special deals.
There is usually ample parking available, but consider visiting during off-peak hours to avoid larger crowds.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM
