Valley Discounts
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About Valley Discounts
Valley Discounts is a family-owned discount store in Phoenix, AZ, specializing in selling name brand goods at unbeatable prices. They focus on open box and returned items, ensuring customers get quality products without breaking the bank.
Shopping at Valley Discounts is often described as a treasure hunt, with a friendly atmosphere and a wide variety of items available. You'll find everything from tools to groceries, all at significantly reduced prices, making it a favorite among locals looking for bargains.
Conveniently located in Phoenix, Valley Discounts is easily accessible, with ample parking available for shoppers. Its hours are designed to accommodate both working individuals and families looking to save on essential items.
Editor's Review
Valley Discounts in Phoenix, AZ, stands out as a treasure trove for savvy shoppers hunting for deals. Since 1992, this family-owned gem has garnered a commendable 4.5-star rating from 228 reviews, with many praising its unbeatable prices and diverse inventory. Jeovanny Luna R. captures the essence, stating, "This store is absolutely awesome! I love going here as everything is highly discounted and they offer a wide variety of items." From tools to home decor, the variety keeps many coming back every Tuesday when new inventory is stocked.
However, not all experiences are as glowing. Complaints about customer service surface regularly, as noted by Alex Carlson, who expressed frustration with a rude staff member, saying, "Either way this company is trash just like its employees." It's clear that while many enjoy the bargains, the level of service can be hit or miss.
Another recurring issue involves the handling of returns. A user shared their disappointment with a defective pump that was quickly restocked. "I stopped coming here after that cause that's not right," they wrote. This suggests that while shoppers can score great deals, they should be cautious with purchases since returns might lead to frustration.
What We Like
- Wide variety of discounted items
- New inventory every Tuesday
- Friendly and helpful staff (for the most part)
Room for Improvement
- Inconsistent customer service experiences
- Concerns over handling of returned items
What Customers Are Saying
“This store is absolutely awesome! I love going here as everything is highly discounted and they offer a wide variety of items.”
— Jeovanny Luna R.
“You need to have your person at the front desk know how to talk to people.”
— Alex Carlson
What Shoppers Say
Based on analysis of 5 customer reviews
“everything is highly discounted”
“staff is very helpful and friendly”
“pump fan was not spinning”
“she just hung up in my face”
Insider Tips
Be cautious with returns due to restocking fees
Expect variable staff interactions
What to Expect
- Expect a friendly shopping experience where the staff is generally helpful and ready to assist.
- You'll find a diverse product selection, with new inventory arriving every Tuesday, keeping the offerings fresh.
- Prices are highly competitive, often significantly lower than traditional grocery stores, making it a great option for budget-conscious shoppers.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
Google Reviews
Been a customer here for over a year now and let me tell you, this store is absolutely awesome! I love going here as everything is highly discounted and they offer a wide variety of items. From Tools to decorations and so much more. Will continue to ...
You need to have your person at the front desk know how to talk to people. If she doesn't want to do her job, why does she even show up? I called to ask about work and she just hung up in my face. Either way this company is trash just like it's emplo...
They have a 20% restocking fee. Once they get a return on something that is broken or does not work properly they will restock it for another customer to think they are getting a good deal then have to return it and still make money. I bought a water...
Always a great experience...can always find a great value item there. Staff is very helpful and friendly.
The last couple of times I've come in this store I've had staff follow behind me from the moment I walked in. I've spent a lot of money here in the past and am super offended. Today dude followed me from the front to the back the when I turned to ask...
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take some time to explore the aisles; you never know what hidden gems you might find.
Try to visit on Tuesday when new inventory arrives for the best selection of items.
Parking is usually available, but consider visiting during off-peak hours to avoid the crowds.
Hours
- monday9:00 AM - 5:30 PM
- tuesday9:00 AM - 5:30 PM
- wednesday9:00 AM - 5:30 PM
- thursday9:00 AM - 5:30 PM
- friday9:00 AM - 5:30 PM
- saturday10:00 AM - 4:00 PM
- sunday10:00 AM - 4:00 PM
