Grocery Outlet
Open Now
About Grocery Outlet
Grocery Outlet in Columbus, Ohio, is a discount grocery store chain known for its impressive selection of brand-name groceries at significantly reduced prices. In addition to groceries, the store also offers a variety of items including gifts, toys, and beverages like beer and wine.
Customers often remark on the store's cleanliness and the great discounts available, creating an enjoyable shopping experience. While the atmosphere is generally friendly, some shoppers have noted that customer service could be improved for a more welcoming feel.
Located conveniently in Columbus, Grocery Outlet is easily accessible for local residents. The store accepts EBT/SNAP, making it a great option for families looking to save on their grocery bills.
Editor's Review
Grocery Outlet in Columbus, Ohio, has built a solid reputation with an overall rating of 4.4 out of 5 from 77 reviews. The data indicates that customers appreciate the store's unique selection and budget-friendly pricing. For example, Becca S. highlighted, "The prices are surprisingly cheap," which resonates with many customers who identify great value in brand-name products at lower costs.
Additionally, the store’s family-owned background, established since 1992, adds a personal touch that resonates with shoppers. As Zachariah S. remarked, it feels like "a way of life" for those familiar with Grocery Outlet from other regions. Customers frequently mention the organic produce and closeout deals as standout features, making it a go-to for health-conscious shoppers and bargain hunters alike.
However, some issues do arise. A few reviewers noted inconsistent customer service experiences. Though many praised the staff, like Garaba, who was described as "very helpful and friendly"—others mentioned less favorable interactions. An anonymous reviewer stated, "the white gentleman with dark hair...was talking smack..." while Kari Obryan observed, "Customer service could be a bit more polite." Such mixed feedback suggests that, while the atmosphere is generally welcoming, it may not always meet expectations.
What We Like
- Affordable prices for brand-name products
- Variety of organic and unique items
- Friendly and helpful staff
Room for Improvement
- Inconsistent customer service experiences
- Some regular items may be overpriced
What Customers Are Saying
“The prices are surprisingly cheap.”
— Becca S
“Seeing one here honestly made my day.”
— Zachariah S.
What Shoppers Say
Based on analysis of 5 customer reviews
“Prices are surprisingly cheap.”
“Great quality at fantastic prices.”
“Very clean.”
“Garaba was very helpful and friendly!”
“Customer service could be a bit more polite.”
Insider Tips
Take advantage of the coffee grinding station.
Check for unique snacks and organic options.
What to Expect
- Expect a well-organized store that prioritizes cleanliness and ease of shopping.
- You'll find a diverse product selection, particularly strong in organic produce and discounted brand-name items.
- Prices are generally lower than traditional grocery stores, making it an excellent place to find bargains.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
Google Reviews
⭐️⭐️⭐️⭐️⭐️ Today was a GREAT day. I just moved to Columbus last night, and I’m originally from the Pacific Northwest—where Grocery Outlet is basically a way of life. Seeing one here honestly made my day. For anyone unfamiliar: the selection changes...
So if Marcs, Aldi and Trader Joe’s did a collab you’d get this place!! The white gentleman with dark hair, wears glasses, maybe about 5’11 or so was talking smack to another store employee about me all because I was in the store taking a plethora o...
Very clean Great discounts. some regular items are over priced in my opinion like certain buns and bread. Customer service could be a bit more polite.
They had some really good deals and their comparisons to other stores. Their prices are pretty much on point! I really like the coffee station to grind your coffee! I can see myself coming here again!
I had a great experience at the Grocery Outlet Bargain Market. The prices are surprisingly cheap. I genuinely don’t know how they do it, since they stock brand names and high quality items. Garaba was very helpful and friendly! He immediately directe...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to explore the aisles as inventory changes frequently, offering new finds each week.
Consider visiting on Tuesdays when new inventory arrives for the best selection.
Look out for nearby parking options, as the store is located in a busy area, and plan to arrive early for a more relaxed shopping experience.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM
