Dollar General
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About Dollar General
Dollar General in San Antonio, Texas, is part of a nationwide retail chain that offers a variety of household goods, groceries, and beauty products at affordable prices. With a focus on convenience, this store provides a hassle-free shopping experience for budget-conscious consumers.
While Dollar General aims to provide a positive shopping atmosphere, some customers have reported mixed experiences, highlighting occasional issues with store cleanliness and customer service. The staff is generally friendly, but there have been instances of chaos during busy hours, which can affect the overall shopping experience.
Conveniently located in San Antonio, Dollar General is easily accessible for local residents and visitors alike. The store's hours allow for flexible shopping, making it a go-to option for last-minute needs or budget-friendly grocery runs.
Editor's Review
The Dollar General located in San Antonio, Texas, has earned an overall rating of 4.0 out of 5 from 533 reviews, indicating a generally favorable perception among customers. However, the data tells a different story when delving into specifics. Some reviewers expressed disappointment in customer service, with one citing a chaotic checkout experience where a cashier abandoned a transaction mid-process: "Manager started checking a customer out but just decided to walk off before the transaction went through" (Yvette Valdez).
This theme of poor service is echoed by others, with complaints about staff behavior and the store's overall disarray, as evidenced by a review stating, "This place was a mess. Cashier’s yelling and cussing at customers" (Maya Bryant). Notably, concerns about product quality also surfaced, particularly with expired medications. One reviewer reported a troubling exchange regarding expired products: "Please pay attention to expiration dates before buying anything from this store" (First name Last name).
Despite these issues, some patrons appreciate the store's competitive pricing and convenient location, making it a practical choice for budget-conscious shoppers. Melissa Rodriguez remarked on the value, saying, "I have to say I love to shop here cuz of their deals plus the staff they have are awesome." The store's commitment to affordability remains a significant draw for many.
What We Like
- Affordable prices on a wide range of products
- Convenient location for local community
- Helpful staff, despite some complaints
Room for Improvement
- Frequent reports of poor customer service
- Issues with product quality, particularly expiration dates
What Customers Are Saying
“Manager started checking a customer out but just decided to walk off before the transaction went through”
— Yvette Valdez
“This place was a mess. Cashier’s yelling and cussing at customers”
— Maya Bryant
What Shoppers Say
Based on analysis of 5 customer reviews
“No customer service!!! Not going there again!”
“This place was a mess.”
“Please pay attention to expiration dates.”
“Cashier’s yelling and cussing at customers.”
“Lots of homeless outside the store.”
Insider Tips
Check expiration dates on medications before purchase.
Be prepared for potential delays in checkout.
Visit during off-peak hours to avoid long lines.
Salvage Grocery Store Details
Certifications
What to Expect
- Expect a budget-friendly shopping experience with a variety of products available.
- You will find a selection of everyday items, but be cautious about checking expiration dates, especially on medications.
- Prices are generally low, making it a good option for those looking to save money on essentials.
Business Highlights
- ✓More than 18,000 convenient stores in 46 states
- ✓Everyday low prices on a wide range of products
- ✓Committed to serving communities through literacy and education
Google Reviews
Employee with red hair… so worried about her kids in the back office and not checking customers out! Another employee guarding the entry doors because she seen a customer put a drink in his pocket! While all the customers continue to wait in line. Ma...
Please pay attention to expiration dates Before buying anything from this store (mainly medication). I went in this morning to exchange 2 expired medications l had bought from this store last week and the worker working at 11:45 A.M. was no help & ru...
This place was a mess. Cashier’s yelling and cussing at customers. One employee had her young children working at the store. I will never be back.
This is the worst!! The cashier sucks. Had her mask on and rolled her eyes as I asked a question about a price. Just because your store is in the hood doesn’t mean you have to act like that.
I live in the neighborhood so yes there is lots of homeless outside the store asking for money or whatever the parking is a good size the store it self needs some help but how if no one what's to work here they don't pay good 1st of all pluse they ha...
Reviews from Google
Specialties
Frequently Asked Questions
Visiting Tips
Check the store's hours before visiting, as they may vary, especially during holidays.
Consider visiting during non-peak hours for a more relaxed shopping experience, as the store can get busy.
Look for nearby parking options, as availability may vary depending on the time of day.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM
