Metro Thriftway
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About Metro Thriftway
Metro Thriftway is a grocery store located in Kansas City, Missouri, that has been serving families for over 60 years. They offer a diverse range of products, including a variety of store brands and a dedicated meat department, making it a convenient stop for everyday grocery needs.
While the store is appreciated for its community service, some customers have noted that the cleanliness and customer service could use improvement. However, many shoppers find the overall experience satisfactory, with some praising the helpfulness of the staff and the availability of essential items.
Situated in a well-accessible location in Kansas City, Metro Thriftway is easy to reach for locals and visitors alike. The store's operating hours from 7:00 AM to 9:00 PM daily provide flexibility for those looking to shop at their convenience.
Editor's Review
With an overall rating of 3.5 out of 5 from 1,097 reviews, Metro Thriftway in Kansas City, Missouri, appears to be a staple for many local families, having served the community for over 60 years. Reviewers consistently highlight the store's wide selection of store brands and the availability of a meat department, which seem to be appealing features for shoppers looking for variety and value. However, the data tells a different story regarding customer service and cleanliness.
A recurring theme in the reviews is the concern over the store's cleanliness and the quality of customer interaction. Hope McIntosh pointed out, "It's just not as clean as I think it could be," while Kevin Dameron criticized the staff, stating that "customer service is TRASH." These sentiments indicate that while the store offers essential services, it struggles to meet expectations in customer experience.
Overall, while Metro Thriftway is a solid option for basic grocery needs, consistent complaints about service and store maintenance suggest that improvements are necessary to enhance customer satisfaction. Craig Burnham aptly summed it up: "Good store for the community but there's always room for improvement."
What We Like
- Wide selection of store brands
- Meat department available
- Long-standing community presence
Room for Improvement
- Concerns about cleanliness
- Inconsistent customer service
- Frequent stock shortages
What Customers Are Saying
“It's just not as clean as I think it could be.”
— Hope McIntosh
“Good store for the community but there's always room for improvement.”
— Craig Burnham
“The store itself is okay but the people they have working in there could definitely be replaced.”
— Kevin Dameron
What Shoppers Say
Based on analysis of 5 customer reviews
“It's just not as clean as I think it could be.”
“Customer service is TRASH.”
“It had everything I needed.”
“Always shutting down before closing time.”
Insider Tips
Visit during regular hours to avoid early closures
Check cleanliness before shopping, especially in meat sections
Salvage Grocery Store Details
Certifications
What to Expect
- Expect a community-focused shopping experience with a variety of grocery options.
- You'll find a good selection of store brand products and a dedicated meat department.
- Prices are generally competitive, making it a great option for budget-conscious shoppers.
Business Highlights
- ✓Serving Families for over 60 years!
- ✓Weekly ads available
- ✓Various store brands offered
Google Reviews
It's just not as clean as I think it could be. Cashiers didn't speak when I came up either. It's not horrible, but it could definitely use a remodel and a few customer service courses.
Good store for the community but there's always room for improvement
It had everything I needed. Service was great!
The store it’s self is okay but the people they have working in there could definitely be replaced customer service is TRASH and they always selling quick sale reduced meat ugh it used to be my favorite but now I’m good on the whole store
Always shutting down before closing time. Store always out of items to be the o lot store in neighboring area. You have to do better for the community. STEP IT UP
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, consider going during off-peak hours to enjoy a quieter shopping experience.
Try to visit early in the week when the store is likely to be less crowded and fully stocked.
There is parking available nearby, making it convenient to stop by for your grocery needs.
Hours
- monday7:00 AM - 9:00 PM
- tuesday7:00 AM - 9:00 PM
- wednesday7:00 AM - 9:00 PM
- thursday7:00 AM - 9:00 PM
- friday7:00 AM - 9:00 PM
- saturday7:00 AM - 9:00 PM
- sunday7:00 AM - 9:00 PM
