Saluda Discount Food-Beverages
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About Saluda Discount Food-Beverages
Saluda Discount Food-Beverages is a convenient store located in Rock Hill, South Carolina, offering a variety of grocery items at discounted prices. They specialize in salvage grocery products, making it a go-to spot for budget-conscious shoppers looking for deals on food and beverages.
The atmosphere in Saluda Discount Food-Beverages can be described as casual and straightforward, catering to local residents who need quick and affordable grocery options. While some customers have reported mixed experiences with the staff, others have appreciated the friendly service from certain employees.
Conveniently located in Rock Hill, this store is easily accessible for locals and visitors alike. Its extended hours, open from 7:00 AM to 11:00 PM, make it a viable option for those needing to shop outside of regular business hours.
Editor's Review
Saluda Discount Food-Beverages in Rock Hill, South Carolina, garners an overall rating of 3.5 out of 5, reflective of a mix of enthusiastic praise and notable criticisms from its patrons. A significant number of reviewers highlight the friendly service from staff, particularly Bruce, one of the owners, whom David Hammond noted as being ready for business early, with coffee brewing for customers. However, the data tells a different story when it comes to customer complaints. Many reviewers express discontent regarding the handling of returns and refunds, with Brian Powell stating he experienced rude treatment when seeking assistance with a money order. Similarly, Cody reported an unpleasant interaction over a refund for stale chips.
Despite these challenges, there’s a strong community feel to the store. Remy Lee Sullivan Hooper characterizes it as a ‘5-star store hidden amongst the hood of Rock Hill,’ emphasizing its familial atmosphere and helpful service. The contrast between the overwhelmingly favorable comments about staff and the criticisms regarding policies is striking. It appears that while many appreciate the convenience and service, others feel let down by the store's customer service protocols.
What We Like
- Friendly and helpful service from staff
- Convenient location for quick shopping
- Family-run atmosphere creates a welcoming vibe
Room for Improvement
- Inconsistent customer service experiences
- Unfavorable policies regarding refunds and money orders
What Customers Are Saying
“Having a policy like that seems short sighted but to be rude and hang up during a cordial conversation is absolutely unacceptable.”
— Brian Powell
“Bruce, one of the owners is always super friendly and willing to help you find anything you need!”
— Remy Lee Sullivan Hooper
“He had his store ready and coffee brewing for his long day. That's how you run a business!”
— David Hammond
What Shoppers Say
Based on analysis of 5 customer reviews
“The Indian boy with the middle part at the counter was lovely”
“Manager got angry at me and hung up on me”
“Chips were stale”
“Bruce... is always super friendly”
“He had his store ready and coffee brewing”
Insider Tips
Check product freshness before purchasing
Be prepared for mixed customer service experiences
What to Expect
- Expect a straightforward shopping experience focused on convenience and affordability.
- The store typically features a selection of salvage grocery items, which can include food and beverages that are past their prime but still safe to consume.
- Prices are generally lower than those at standard grocery stores, making it a budget-friendly option for everyday shopping.
Google Reviews
Wont return a money order even with a receipt. Manager got angry at me and hung up on me for calling to ask for help or to see if there are any possible options for saving an unusable money order. I will never shop here again. Having a policy like th...
The Indian boy with the middle part at the counter was lovely, but when I came back to the store with my bag of chips to get a refund (they were taped back shut and were stale), he told me to leave and that he would call the cops!
Awful liars there bought lottery tickets and called them when I got home and realized they did not give them to me and was rude about to hung up on me. They are no worse than scammers
This is a family run store with friendly service and everything you could possibly need at a convenience store! Bruce, one of the owners is always super friendly and willing to help you find anything you need! 5 star store hidden amongst the hood of...
I showed up there at 7:15 a.m. I wasn't sure if they would be open, but He had his store ready and coffee brewing for his long day. That's how you run a business!
Reviews from Google
Frequently Asked Questions
Visiting Tips
First-time visitors should be prepared for a no-frills shopping environment, so keep your expectations in check.
Consider visiting during off-peak hours to avoid crowds and potentially long wait times at the checkout.
There are several parking options nearby, so you shouldn't have trouble finding a spot to park your vehicle.
Hours
- monday7:00 AM - 11:00 PM
- tuesday7:00 AM - 11:00 PM
- wednesday7:00 AM - 11:00 PM
- thursday7:00 AM - 11:00 PM
- friday7:00 AM - 11:00 PM
- saturday7:00 AM - 11:00 PM
- sunday7:00 AM - 11:00 PM
