Surplus City
Open Now
About Surplus City
Surplus City is the largest Military Surplus Store and Museum on the West Coast, offering a wide range of military and outdoor products. With over 15 acres of outdoor space and a 10,000 sq. ft. indoor area, there's plenty to explore for those looking for unique items and gear.
The atmosphere is friendly and welcoming, with an emphasis on excellent customer service. Many customers enjoy spending hours wandering through the aisles, often discovering hidden treasures among the extensive inventory.
Located in Oroville, CA, Surplus City is easy to access and has ample parking for visitors. Whether you're a local or just passing through, it's a great spot to find quality products at reasonable prices.
Editor's Review
Surplus City in Oroville, CA, emerges as a beloved treasure trove for both military enthusiasts and outdoor adventurers. With over 30 years in business, this store stands out as the largest military surplus facility on the West Coast. Customer reviews frequently highlight the friendly atmosphere and exceptional service. Trisha Ramick emphasized, 'Alex the gun/pawn guy is AMAZING!! He always has a smile for me and knows me by name.' This sentiment is echoed by many who appreciate the personal touch and welcoming vibe of the staff.
Additionally, the diverse range of inventory draws in visitors looking for unique items. As one review points out, 'You can spend hours looking around in this place! Lots of hidden treasures!' It's clear that both military surplus and camping equipment are strong suits, making Surplus City a one-stop shop for those preparing for outdoor escapades. However, while the overall customer sentiment is positive, a few reviews indicate areas for improvement. For instance, Tim Roberson noted a frustrating experience regarding communication about shipping containers, saying, 'a container is a container.' This reflects a potential inconsistency in customer service that the store might want to address. Overall, Surplus City serves as a unique blend of retail and museum experience, making it a worthwhile stop for both locals and tourists.
What We Like
- Exceptional customer service, with staff who remember regulars
- Vast selection of military and outdoor products
- Unique inventory with many hard-to-find items
- Fascinating museum-like atmosphere
Room for Improvement
- Inconsistency in staff assistance at times
- Some confusion regarding product locations
What Customers Are Saying
“Alex the gun/pawn guy is AMAZING!! He always has a smile for me and knows me by name.”
— Trisha Ramick
“You can spend hours looking around in this place! Lots of hidden treasures!”
— bartellj
What Shoppers Say
Based on analysis of 5 customer reviews
“Exceptional customer service!”
“Lots of hidden treasures!”
“Very friendly staff, make you feel welcome.”
“Fare prices and lots of inventory!”
Insider Tips
Plan to spend time browsing the inventory.
Ask staff for assistance to find specific items.
What to Expect
- You'll find a friendly atmosphere with helpful staff ready to assist you.
- The product selection includes a mix of military surplus, camping gear, and a variety of outdoor items.
- Prices are fair, and many customers appreciate the value they get from their purchases.
Business Highlights
- ✓Largest Military Surplus Store and Museum on the West Coast
- ✓Locally owned and in business for over 30 years
- ✓Excellent customer service
- ✓Variety of military and outdoor products
- ✓Home of a wonderful collection of Military Artifacts and Memorabilia
Google Reviews
I called this morning a spoke to a gentleman regarding a purchase of a shipping container. He gave me prices and was helpful. I went to look at the shipping container and went to the office. I spoke to a woman sitting at the desk. I asked about the c...
I've bought and pawned many things here. Alex the gun/pawn guy is AMAZING!! He always has a smile for me and knows me by name... First AND last!!! Who does that anymore?!? I'd say THAT is exceptional customer service! That's how it used to be and I b...
You can spend hours looking around in this place! Lots of hidden treasures! Fare prices and lots of inventory!
Great store. They have some amazing items and a few items that I could have never seen anywhere else. Worth a stop by.
This place is awesome! Glad to see it open. Very friendly staff, make you feel welcome. Get a pair of socks and a matching set of sidewinder missiles. They have a museum, or rather the whole place is a museum....worth the time to pop in alone.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you’re a first-time visitor, plan to spend some time exploring; there's a lot to see.
Try to visit during the weekdays when it’s typically less crowded for a more relaxed shopping experience.
There's plenty of parking available, making it easy to stop by without worrying about finding a spot.
Hours
- monday8:00 AM - 4:00 PM
- tuesday8:00 AM - 4:00 PM
- wednesday8:00 AM - 4:00 PM
- thursday8:00 AM - 4:00 PM
- friday8:00 AM - 4:00 PM
- saturday9:00 AM - 2:00 PM
- sundayClosed
