Grocery Outlet
Open Now
About Grocery Outlet
Grocery Outlet is a discount grocery store chain located in Fernley, Nevada, known for offering a wide variety of brand-name groceries at reduced prices. They specialize in organic produce and carry unique closeout deals, making it a great place for budget-conscious shoppers looking to save on everyday items.
The shopping experience at Grocery Outlet can vary, with some customers noting inconsistencies in customer service depending on the checkout staff. However, many enjoy the thrill of discovering unusual items that might not be available at larger chain stores, contributing to a unique and engaging atmosphere.
Situated conveniently in Fernley, Grocery Outlet is easily accessible for locals and visitors alike. The store offers ample parking, making it easy to pop in for a quick shopping trip or to browse for special deals.
Editor's Review
With an overall rating of 4.2 out of 5 based on 495 reviews, Grocery Outlet in Fernley, Nevada, presents a compelling option for budget-conscious shoppers. The store, family-owned since 1992, is known for its organic produce and closeout deals, attracting customers looking for unique items. However, the data tells a different story when it comes to customer service. While some shoppers praise the store's selection, others express frustration over specific interactions.
As Sarah M. noted, "Customer service here can be hit or miss depending on who you get at checkout." This sentiment is echoed by multiple reviewers, highlighting inconsistency in staff attitudes. One shopper, Kristi McCune, described a troubling experience with a defective product, stating, "I was surprised for a $2.99 item it would be questioned like that." Such feedback sheds light on a recurring issue regarding customer service that the store may need to address.
Despite these concerns, many patrons appreciate the value Grocery Outlet offers. Cynthea Woodward emphasized that it's a "good place to shop for most discounted items," although she pointed out that the vegetable quality could improve. The store's reputation for new inventory every Tuesday generates excitement for regular visits, ensuring customers can always find something different.
What We Like
- Family-owned since 1992
- Offers organic produce
- Frequent new inventory every Tuesday
Room for Improvement
- Inconsistent customer service experiences
- Quality of fresh vegetables can be lacking
What Customers Are Saying
“Customer service here can be hit or miss depending on who you get at checkout.”
— LCP 75
“I was surprised for a $2.99 item it would be questioned like that.”
— Kristi McCune
“Grocery Outlet is a good place to shop for most discounted items.”
— Cynthea Woodward
What Shoppers Say
Based on analysis of 5 customer reviews
“Customer service here can be hit or miss”
“Vegetables come in almost wilted or rotting”
“Grocery Outlet is a good place to shop for discounts”
“Unusual items I can’t find at Walmart”
Insider Tips
Check dates carefully on fresh produce
Bring your receipt for easier returns
Visit during off-peak hours for better service
Salvage Grocery Store Details
Certifications
What to Expect
- Expect a mix of brand-name products and unique closeout items that change frequently.
- The selection may include organic produce and specialty items not found in larger grocery chains.
- Pricing is generally lower than traditional grocery stores, providing good value for budget-conscious shoppers.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
Google Reviews
Shop here all the time. Sadly no more. Was in and bought a 2.99 bag of granola amongst other things. Got home to put groceries away and noticed the bag of granola had a hole in the bottom. Put it back in the bag to take back to store and was told sin...
Spent a lot of money (96.00) to get a 5.95 Turkey for Thanksgiving I’m elderly and picked up a wrong Turkey not frozen and was charged 25.00 . Got home and immediately called. I went right back with my receipt to same girl and was told I had to go ho...
I occasionally stop by to see if they have any unusual items I can’t find at Walmart or Raley’s. Customer service here can be hit or miss depending on who you get at checkout. However, I can absolutely say that Marvin was beyond pleasant and efficie...
Manager on night shift on 11/4/2025 refused to give her name when asked. Had an attitude because she had to come and do an override to take off item. Starting she almost dropped her keys. This has not been the only time staff from their has been ne...
Grocery Outlet is a good place to shop for most discounted items. The exception is the "fresh" vegetable area. It seems the vegetables come in almost wilted or rotting, not fit to eat.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take some time to explore the aisles, as new inventory arrives every Tuesday.
Consider visiting during weekday mornings for a quieter shopping experience with less foot traffic.
Check out nearby options for additional grocery needs, and enjoy the convenience of ample parking at the store.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM
