Dollar General
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About Dollar General
Dollar General in Richmond, Virginia, is a well-known bargain retail chain that offers a variety of household goods, groceries, beauty products, and more. This store caters to budget-conscious shoppers looking for everyday essentials at discounted prices.
The atmosphere inside Dollar General is typically friendly and welcoming, with staff members who are accustomed to assisting customers in finding what they need. Many locals appreciate the convenience of the store and often share positive interactions with the employees.
Located in a central area of Richmond, Dollar General is easily accessible for residents and visitors alike. The store's location offers ample parking, making it a convenient stop for those running errands or looking to pick up last-minute items.
Editor's Review
Dollar General in Richmond, Virginia, has some notable strengths and weaknesses based on customer reviews. Many shoppers appreciate the cleanliness of the store and the helpfulness of the staff. As Marchez Goode pointed out, it’s 'very clean and very well stocked,' which makes for a pleasant shopping experience. Additionally, Tanya, a standout employee, received rave reviews for her excellent customer service; Tamara Hardy noted, 'Tanya has amazing customer service.' These highlights suggest that when the store operates well, it can provide a solid shopping experience.
However, there are recurring complaints that can't be ignored. Several customers have expressed frustration over inconsistent hours, with Mr. Wo stating, 'Supposed to be open at 8:00 a.m. got here 8:30 doors unlocked but you can clearly see people inside.' This lack of reliability can really sour a shopping trip. Another customer echoed similar sentiments, saying it's 'the 3rd time I have came to this location and the doors are locked at 3pm with no sign on the door.' When shoppers can't rely on a store's hours, it leads to disappointment.
The overall rating of 3.9 out of 5 reflects a mix of positive and negative experiences. Regular customers seem to appreciate the store's cleanliness and friendly service, but they also want more consistent operating hours. If you plan to stop by, just make sure to check the hours before you go to avoid getting left out in the cold.
What We Like
- Clean and well-stocked store
- Friendly and helpful staff
- Convenient location for quick shopping
Room for Improvement
- Inconsistent store hours
- Some rude service reported
What Customers Are Saying
“'Supposed to be open at 8:00 a.m. got here 8:30 doors unlocked but you can clearly see people inside. It's just bad business.'”
— Mr. Wo
“'Very clean and very well stocked. Customer service was good as well.'”
— Marchez Goode
“'Tanya has amazing customer service. Will definitely be returning to this location.'”
— Tamara Hardy
What Shoppers Say
Based on analysis of 5 customer reviews
“Doors are locked at 3pm with no sign on the door.”
“Tanya has amazing customer service.”
“Very clean and very well stocked.”
“Cool place with nice people.”
Insider Tips
Check store hours before visiting.
Visit when Tanya is working for great service.
Look for well-stocked aisles for easier shopping.
What to Expect
- Expect a budget-friendly shopping experience with a variety of everyday products available.
- The product selection includes essentials for home, beauty, and groceries, catering to diverse shopping needs.
- Prices are generally lower than traditional grocery stores, making it a great option for those looking to save money.
Google Reviews
Supposed to be open at 8:00 a.m. got here 8:30 doors unlocked but you can clearly see people inside. It's just bad business. If you supposed to be open at 8:00, you're supposed to be open at 8:00.
This is the 3rd time I have came to this location and the doors are locked at 3pm with no sign on the door. This is ridiculous. The owner needs to find better management for it's store.
Cool place with nice people. I ride my bike there sometimes but they all let me put my bike inside now they are used to it so I don't have to ask I walk get what I need and put in my book bag walk out after I pay
Tanya has amazing customer service. Will definitely be returning to this location. Haven’t had a positive experience at a dollar general in a while but she was absolutely awesome.
Very clean and very well stocked. Customer service was good as well. You can walk freely through the isle without looking at huge carts filed with supplies that need to go on the shelf. I have commented to the store clerks on several occassions on h...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a moment to familiarize yourself with the layout of the store to find what you need quickly.
Consider visiting during off-peak hours, such as mid-morning or early afternoon, to avoid potential crowding and long lines.
Look for nearby parking options if the store's lot is full, and keep an eye out for other local shops to explore after your visit.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
