Big Lots
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About Big Lots
Big Lots in Jacksonville, Florida, is a discount store that offers a diverse range of products, including housewares, grocery items, and furniture. Customers can find great deals on seasonal items, home decor, and electronics, making it a one-stop shop for various needs.
The atmosphere at Big Lots is welcoming, with friendly cashiers and staff who enhance the shopping experience. While some customers have noted improvements post-renovation, there are mixed reviews regarding checkout efficiency, adding an element of unpredictability to each visit.
Conveniently located in Jacksonville, Big Lots is easily accessible, with ample parking available for shoppers. Whether you're in the area or specifically seeking out the store, it's a great spot to explore budget-friendly options.
Editor's Review
Big Lots in Jacksonville, Florida, boasts an overall rating of 4.2 out of 5 from 1,053 reviews, signaling a generally positive reception among its customers. Many shoppers express satisfaction with the store's product selection and the welcoming atmosphere. As Dave Payne pointed out, "We’re so happy Big Lots is back!!! This has elements and a feeling of the old stores with a great product selection!"
However, the data tells a different story when it comes to customer service. While some reviews laud employees for their professionalism, like Tricia Williams, who praised Caleb's attentive service, others highlight significant issues at checkout. A customer lamented, "Talk about the worst experience ever... the check out experience is horrible," indicating a clear divide in customer experiences.
Overall, Big Lots excels in providing a variety of products, especially in categories like home decor and electronics, often featuring attractive deals. Customers appreciate the nostalgic atmosphere and often mention the appealing prices. On the flip side, the inconsistency in service quality and checkout efficiency seems to be a recurring theme, suggesting a need for improvement in this area.
What We Like
- Great product selection across various categories
- Friendly and helpful staff
- Attractive online shopping deals
Room for Improvement
- Inconsistent checkout experiences
- Lack of clear pricing on some items
What Customers Are Saying
“We’re so happy Big Lots is back!!! This has elements and a feeling of the old stores with a great product selection!”
— Dave Payne
“I had the pleasure of being assisted by Caleb... His positive attitude and attentive service turned a routine shopping trip into a surprisingly pleasant experience.”
— Tricia Williams
“Talk about the worst experience ever. I love Big Lots but ever since they re opened, the check out experience is horrible.”
— B
What Shoppers Say
Based on analysis of 5 customer reviews
“Great Cashiers and employees.”
“The check out experience is horrible.”
“Great product selection!”
“Could really use a motorized scooter.”
Insider Tips
Visit during off-peak hours for a better checkout experience.
Ask staff for help if you can't find prices on items.
Salvage Grocery Store Details
Certifications
Current Specials
Half off all Halloween items
What to Expect
- Expect a variety of products ranging from groceries to home essentials all under one roof.
- You'll find a changing inventory that includes seasonal items and great deals on popular brands.
- Value for money is a key highlight, with budget-friendly prices making it an attractive shopping destination.
Business Highlights
- ✓Best online shopping deals
- ✓New store openings
- ✓Famous brands available
Google Reviews
We’re so happy Big Lots is back!!! This has elements and a feeling of the old stores with a great product selection!
They have changed a lot. But, what isn’t changing in this world today? Great Cashiers and employees. I don’t like the fact that the cold drinks have no prices in them. Half off all Halloween items.
Talk about the worst experience ever. I love big lots but ever since they re opened, the check out experience is horrible. The cashier Marcus is always doing the most and all over the place. Just handle one thing at a time. Don't have a return withou...
I had the pleasure of being assisted by Caleb during my recent visit to Big Lots, and his level of professionalism truly stood out. From the moment I walked in, he greeted me warmly and offered genuine help without being overbearing. Caleb demonstrat...
Love having the store back but could really use a motorized scooter to get around your store. Im pregnant and cant walk so my trips are short when i'd prefer to stay for much longer!
Reviews from Google
Frequently Asked Questions
Visiting Tips
Consider visiting during weekdays for a less crowded shopping experience.
Check for ongoing sales or discounts, especially around holidays, to maximize savings.
Look for nearby shopping centers or grocery stores if you want to do a more extensive shopping trip.
Hours
- monday9:00 AM - 8:00 PM
- tuesday9:00 AM - 8:00 PM
- wednesday9:00 AM - 8:00 PM
- thursday9:00 AM - 8:00 PM
- friday9:00 AM - 9:00 PM
- saturday9:00 AM - 9:00 PM
- sunday10:00 AM - 8:00 PM
