Big Lots
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About Big Lots
Big Lots is a popular discount store in Jacksonville, FL, offering a wide variety of products including housewares, grocery items, and furniture. They focus on providing great deals and frequently update their inventory, making it a go-to spot for bargain hunters.
As you walk through the store, you'll notice a welcoming atmosphere with friendly cashiers and helpful employees ready to assist. The store has maintained some of the charm of its earlier days while also evolving to meet customer needs.
Located conveniently in Jacksonville, Big Lots is easily accessible with ample parking available for customers. Whether you're running errands or looking for specific items, you'll find it a convenient stop.
Editor's Review
Analyzing customer feedback reveals a clear consensus about Big Lots in Jacksonville, FL. With an impressive overall rating of 4.2 out of 5 from over a thousand reviews, this store seems to resonate well with many shoppers. As Dave Payne expressed, "We’re so happy Big Lots is back!!!" highlighting a sense of nostalgia and satisfaction with the product selection. Customers appreciate the variety, especially during seasonal sales like the current half-off Halloween items.
However, the data tells a different story when it comes to checkout experiences. While many reviewers commend the staff, like Tricia Williams, who praised employee Caleb for his professionalism, others report frustrating experiences at the register. One dissatisfied customer noted, "The checkout experience is horrible... scanning things more than once..." This dichotomy in shopping experience raises questions about consistency in service.
Overall, while Big Lots stands out for its excellent online deals and brand selection, shoppers should be prepared for potential hiccups during checkout. Still, the warm atmosphere and helpful staff make it a store worth visiting.
What We Like
- Great product selection
- Friendly and helpful staff
- Best online shopping deals
Room for Improvement
- Inconsistent checkout experience
- Some pricing issues on drinks
What Customers Are Saying
“We’re so happy Big Lots is back!!! This has elements and a feeling of the old stores with a great product selection!”
— Dave Payne
“His positive attitude and attentive service turned a routine shopping trip into a surprisingly pleasant experience.”
— Tricia Williams
What Shoppers Say
Based on analysis of 5 customer reviews
“Great Cashiers and employees.”
“The check out experience is horrible.”
“Great product selection!”
“Could really use a motorized scooter.”
Insider Tips
Ask staff for assistance if needed.
Check for prices on cold drinks before purchase.
Salvage Grocery Store Details
Certifications
Current Specials
Half off all Halloween items
What to Expect
- Expect a friendly shopping experience with helpful staff members.
- You'll find a diverse selection of products ranging from everyday essentials to unique finds.
- Prices are generally lower than traditional retailers, making it a great spot for budget-conscious shoppers.
Business Highlights
- ✓Best online shopping deals
- ✓New store openings
- ✓Famous brands available
Google Reviews
We’re so happy Big Lots is back!!! This has elements and a feeling of the old stores with a great product selection!
They have changed a lot. But, what isn’t changing in this world today? Great Cashiers and employees. I don’t like the fact that the cold drinks have no prices in them. Half off all Halloween items.
Talk about the worst experience ever. I love big lots but ever since they re opened, the check out experience is horrible. The cashier Marcus is always doing the most and all over the place. Just handle one thing at a time. Don't have a return withou...
I had the pleasure of being assisted by Caleb during my recent visit to Big Lots, and his level of professionalism truly stood out. From the moment I walked in, he greeted me warmly and offered genuine help without being overbearing. Caleb demonstrat...
Love having the store back but could really use a motorized scooter to get around your store. Im pregnant and cant walk so my trips are short when i'd prefer to stay for much longer!
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to browse the aisles; there's often more than meets the eye.
Consider visiting during off-peak hours, like mid-morning, to avoid crowds and lengthy checkout lines.
Look for nearby dining options for a quick bite before or after your shopping trip, and take advantage of the available parking.
Hours
- monday9:00 AM - 8:00 PM
- tuesday9:00 AM - 8:00 PM
- wednesday9:00 AM - 8:00 PM
- thursday9:00 AM - 8:00 PM
- friday9:00 AM - 9:00 PM
- saturday9:00 AM - 9:00 PM
- sunday10:00 AM - 8:00 PM
