Grocery store

Grocery Outlet

Open Now
Est. 1992
★★★★½4.4(1172 reviews)
Grocery store
Grocery Outlet - Grocery store in Salem, OR

About Grocery Outlet

Grocery Outlet is a discount grocery store chain located in Salem, OR, offering a variety of brand-name groceries at reduced prices. They specialize in organic produce and closeout deals, making it a great option for budget-conscious shoppers looking for quality items.

The shopping experience at Grocery Outlet is often described as friendly and welcoming, with many customers appreciating the quick checkout process. Each visit can feel like a treasure hunt as the inventory changes frequently, with new products arriving every Tuesday.

Conveniently situated in Salem, Grocery Outlet is easy to access, and it accepts EBT/SNAP for those who rely on assistance for grocery shopping. The store's family-owned atmosphere and commitment to customer service make it a go-to destination for locals.

Editor's Review

Grocery Outlet in Salem, OR, presents a unique option for bargain hunters and health-conscious shoppers alike. With a solid overall rating of 4.4 out of 5 based on 1,174 reviews, it's clear that many customers appreciate the store's distinct offerings. Regularly stocked organic produce and intriguing closeout deals draw shoppers in. Bonnie Ball captured the excitement of discovery when she said, "I love finding deals... You never know what gems you will find." From gluten-free chicken on buy one get one deals to cereal priced at just 79 cents, the store seems to have something for everyone.

However, not every experience at Grocery Outlet has been positive. Some customers have pointed out issues with service, particularly with certain cashiers. For instance, Stacie M. decided to boycott the store after encountering a rude cashier on multiple occasions. Natasha Keightley echoed similar sentiments, expressing frustration over feeling overcharged without any explanation. Even so, the store's friendly service shines through, as noted by Rain McKenzie, who remarked, "I've been here twice now and they have friendly service and a quick check out each time." This duality in customer experiences illustrates a mix of positive product offerings coupled with inconsistent service.

Best for: Budget-conscious shoppers looking for unique grocery finds will appreciate this store.

What We Like

  • Great deals on organic produce
  • Frequent new inventory
  • Friendly service from some staff

Room for Improvement

  • Inconsistent customer service
  • Occasional pricing issues
  • Limited staff presence at times

What Customers Are Saying

I love finding deals... You never know what gems you will find.

Bonnie Ball

Ian at grocery outlet on Lancaster road was amazing. He was kind, patient, and made me feel like he was genuinely a caring person.

Heather Read

What Shoppers Say

Based on analysis of 5 customer reviews

DealsGood

You never know what gems you will find.

StaffMixed

Multiple employees... are nothing short of horrid.

PricesMixed

I was overcharged more than the price listed.

ServiceGood

I've been here twice now and they have friendly service.

Best for: Bargain hunters who appreciate a mix of good and bad service.

Insider Tips

Visit during off-peak hours for better service.

Double-check prices at checkout to avoid overcharges.

Salvage Grocery Store Details

EBT / SNAP Accepted

Certifications

SNAP/EBT Accepted

What to Expect

  • Expect a friendly shopping environment with helpful staff and quick checkout times.
  • You'll find a rotating selection of products, including unique items and organic options at great prices.
  • Prices are generally lower than traditional grocery stores, making it an excellent place for bargain hunters.

Business Highlights

  • Family owned since 1992
  • Accepts EBT/SNAP
  • New inventory every Tuesday

Google Reviews

Bonnie Ball
Bonnie Ball5 months ago
★★★★★

I love finding deals... You never know what gems you will find. Cereal .79 cents Gluten free chicken for granddaughter buy 1 get 1

Stacie M (MoonRose)
Stacie M (MoonRose)3 months ago
☆☆☆☆

While I use to shop there I have decided to fully boycott this store. After multiple rude interactions with a certain cashier who often is the only one there, I decided the convenience of this store isn't worth it. She is rude to me, other customers...

Rain McKenzie
Rain McKenzie8 years ago
★★★★★

I've been here twice now and they have friendly service and a quick check out each time. Love Grocery Outlet because I always find something new and unique to try.

Heather Read
Heather Read4 months ago
★★★★★

Ian at grocery outlet on Lancaster road was amazing. He was kind, patient, and made me feel like he was genuinely a caring person.

Natasha Keightley
Natasha Keightley12 months ago
☆☆☆☆

If it was possible, I'd give 0 stars. Multiple employees at this location are nothing short of absolutely horrid. They're not helpful in the slightest and act as if you're a nuisance for even asking anything. Not only that, but I was under the impres...

Reviews from Google

Specialties

Organic produceCloseout deals

Payment Methods

CashCredit/DebitEBT/SNAP

Frequently Asked Questions

Visiting Tips

Bring your reusable bags as they may not provide bags for your groceries.

Try to visit on Tuesdays when new inventory arrives for the best selection.

Check out nearby parking options to ensure a hassle-free shopping trip, especially during busy hours.

Hours

  • monday8:00 AM - 9:00 PM
  • tuesday8:00 AM - 9:00 PM
  • wednesday8:00 AM - 9:00 PM
  • thursday8:00 AM - 9:00 PM
  • friday8:00 AM - 9:00 PM
  • saturday8:00 AM - 9:00 PM
  • sunday8:00 AM - 9:00 PM

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