Pick-n-Pull
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About Pick-n-Pull
Pick-n-Pull in Johnston, Rhode Island, is a reliable source for recycled auto parts, salvage vehicles, and scrap metal. They also buy old cars and trucks, making it a convenient spot for those looking to dispose of unwanted vehicles.
The atmosphere at Pick-n-Pull is generally welcoming, with a spacious yard that features complimentary wagons and hoists for customer use. While some reviews express concerns about the building's condition, many customers appreciate the helpfulness of the staff, adding to a positive shopping experience.
Located in Johnston, Pick-n-Pull is easily accessible for locals and those from nearby areas. The yard's openness makes it easy to navigate as you search for the specific parts you need.
Editor's Review
Picking up parts for a project car can be a bit like a treasure hunt, especially at a spot like Pick-n-Pull in Johnston, Rhode Island. With an overall rating of 4.1 out of 5 from 332 reviews, this place stands out for its organized yard, where cars are sorted by make and model, making it easier to find what you need. A first-time visitor, Koolio “Kool” Person, praised the spacious layout and helpful staff, calling out Jenn for her assistance and noting the complementary wagons and hoists available for customers. However, not all experiences have been as positive. Several reviewers have expressed frustration with the staff and service quality. For instance, jdaniz dior slammed the business, stating, ‘They have absolutely no sense of customer service or satisfaction,’ highlighting a common complaint about wait times and staff rudeness.
Despite the mixed feedback, there are certainly aspects of Pick-n-Pull that shine through. Many customers appreciate the wide range of vehicles available, with parts that are often hard to find elsewhere. Yet, concerns about pricing linger, with Kerry Washington noting that parts prices can be excessive, calling it a ‘horrible’ situation. This suggests that while the selection may be plentiful, the value isn’t always perceived to match. Overall, Pick-n-Pull serves a niche market, attracting DIY enthusiasts and budget-conscious customers who are willing to sift through a variety of options to find the parts they need.
What We Like
- Well-organized yard by make and model
- Helpful staff members, like Jenn and Isai
- Wide range of vehicles and parts available
Room for Improvement
- Inconsistent customer service experiences
- High prices for some parts
What Customers Are Saying
“'The yard was spacious and organized by make and model and the prices weren’t too bad.'”
— Koolio 'Kool' Person
“'They have absolutely no sense of customer service or satisfaction.'”
— jdaniz dior
“'I would rather you crush the vehicle than charge me $15 for a small plastic interior moulding.'”
— Kerry Washington
What Shoppers Say
Based on analysis of 5 customer reviews
“Jenn was very helpful and the yard was organized.”
“Pricing is horrible... $15 for a small plastic part.”
“The building is not isolated in any way.”
“A wide range of cars.”
Insider Tips
Visit on weekdays to avoid long wait times.
Be cautious about bringing your own parts for comparison.
What to Expect
- Expect a hands-on shopping experience where you can explore the yard to find the auto parts you need.
- A wide selection of used auto parts and vehicles is available, with the possibility of discovering rare finds.
- Pricing is generally competitive, offering good value for those looking for budget-friendly auto parts.
Google Reviews
1st time here (At this location) after being advised that y’all Saturns in your yard. I stopped by Thurs/Fri. Jenn was very helpful and the yard had complementary Wagons/Hoists. Yard was spacious and organized by make and model and the prices weren’t...
Terrible business. If I could give zero stars, I would. First off the building is not isolated in any way so you can get sick just being in the building. Second off they will have you wait for over 30 minutes before they serve you if their workers ar...
⭐️⭐️⭐️⭐️⭐️ I had a great experience this morning at Pick-n-Pull. The gentleman ( isai) up front stood out to me—he was kind, welcoming, and even though he seemed to be having a tough moment, he still went out of his way to help. He mentioned that le...
A wide range of cars but makes sense why a lot of vehicles are still intact with parts the pricing is horrible. I would rather you crush the vehicle than charge me $15 for a small plastic interior moulding, just imagine if you really needed somethin...
STOLE MY OWN PARTS FROM US!!!! We came in with our own hood latch, fog light bulbs, and other parts so we could compare and get the right ones. We were never informed about their policy on taking your own parts in and as the customer it isn’t our res...
Reviews from Google
Frequently Asked Questions
Visiting Tips
First-time visitors should be prepared to spend some time exploring the yard, as it can be large and requires some searching.
Visiting earlier in the day may help avoid crowds and give you a better chance at finding the parts you need.
Consider parking in their designated area, and check for any nearby amenities if you need to make additional stops.
Hours
- monday9:00 AM - 5:00 PM
- tuesday9:00 AM - 5:00 PM
- wednesday9:00 AM - 5:00 PM
- thursday9:00 AM - 5:00 PM
- friday9:00 AM - 5:00 PM
- saturday8:00 AM - 5:00 PM
- sunday8:00 AM - 5:00 PM
