Smart & Final Extra!
Open Now
About Smart & Final Extra!
Smart & Final Extra! is a warehouse-like supermarket in Phoenix, Arizona, offering a wide range of produce, meats, and packaged foods. This store is particularly well-known for its bulk items, providing discounts that appeal to budget-conscious shoppers.
The shopping experience at Smart & Final is straightforward, with a focus on efficiency. Although some customers have noted a decline in store maintenance and conditions, many appreciate the store's generally well-stocked shelves, especially later in the day.
Located in a somewhat rough area, accessibility to Smart & Final Extra! is relatively straightforward, with ample parking available. However, shoppers should be mindful of their surroundings when visiting, as the neighborhood may not feel entirely safe at all hours.
Editor's Review
Despite an overall rating of 4.4 out of 5 from 801 reviews, the consensus among customers at Smart & Final Extra! in Phoenix, Arizona, reveals a complex picture. While many praise the store for its variety and bulk-buying options, others voice significant concerns regarding service quality and cleanliness. For instance, Stasia “Professional Twister” B. highlighted, 'Smart and final has so many options and it’s definitely a go to place when you want to buy in bulk.' However, this sentiment is countered by critiques like that from Vicky Torres, who lamented, 'the parking lot USE TO BE frequently cleared from carts,' indicating a decline in maintenance. The disconnect between customer service and store appearance is palpable, with reviewers often commenting on the unhappy demeanor of employees. Erika's experience echoes this, as she remarked on the lack of support from staff amid confusion at checkout.
Moreover, the store's organization has been a point of contention. While Shawna McGinn found the shelves adequately stocked, the overall disarray has led to a less-than-ideal shopping experience for many. This duality suggests that while Smart & Final Extra! has the potential to serve its customers well, it suffers from inconsistencies that need to be addressed.
What We Like
- Wide variety of bulk options
- Helpful staff
- Regularly stocked shelves in the afternoon
Room for Improvement
- Inconsistent cleanliness
- Poor customer service experiences
- Disorganization in the store
What Customers Are Saying
“Smart and final has so many options and it’s definitely a go to place when you want to buy in bulk.”
— Stasia “Professional Twister” B.
“Even though this location is in a rough area, over the past few months this store’s quality has gone down.”
— Vicky Torres
What Shoppers Say
Based on analysis of 5 customer reviews
“the register belts look disgusting”
“Employees look so unhappy the service is horrible”
“it impressively carried everything I needed”
“my kids ate the outside of this shit”
“this store’s quality has gone down”
Insider Tips
Check for cleanliness before shopping
Visit in the afternoon for fuller shelves
Be cautious about product quality, especially perishables
Salvage Grocery Store Details
Certifications
What to Expect
- Expect a no-frills shopping experience focused on efficiency and bulk purchasing.
- You can find a wide selection of grocery items, with particular emphasis on fresh produce and meats.
- Pricing tends to be competitive, especially for bulk items, making it a good option for families and individuals looking to save.
Google Reviews
Do better, my kids ate the outside of this shit, they could have got really sick!! Especially my husband who's already dealing with health issues!
Even though this location is in a rough area, over the past few months this store’s quality has gone down. The parking lot USE TO BE frequently cleared from carts, trash picked up by staff, now it just looks sloppy. You walk into the store the endcap...
This Smart & Final is slightly smaller than I expected, but it impressively carried everything I needed. A huge plus is that the shelves seem much fuller in the afternoon compared to other stores.
Smart and final has so many options and it’s definitely a go to place when you want to buy in bulk. Cashier and everybody was very helpful everyone assisted me the manager was really awesome by helping me find some rice cakes. Thank you everyone at S...
Employees look so unhappy the service is horrible, I was there and it looked like the cashier that helped me tonight is new as the price on my items didn't not match the label I had my daughter take a picture to show the cashier and a digit coupon wa...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, familiarize yourself with the layout quickly to make the most of your shopping trip.
Try to visit in the afternoon when shelves are reported to be fuller and stock levels are higher.
Consider parking close to the entrance and being aware of your surroundings, as the area may have its challenges.
Hours
- monday6:00 AM - 10:00 PM
- tuesday6:00 AM - 10:00 PM
- wednesday6:00 AM - 10:00 PM
- thursday6:00 AM - 10:00 PM
- friday6:00 AM - 10:00 PM
- saturday6:00 AM - 10:00 PM
- sunday6:00 AM - 10:00 PM
