Grocers Supply Company
Open Now
About Grocers Supply Company
Grocers Supply Company is a wholesale grocer located in Houston, Texas, specializing in providing a range of grocery items to businesses at discounted prices. They cater primarily to retailers looking to stock their shelves with quality products while maximizing cost savings.
The experience at Grocers Supply can be quite hectic, especially for truck drivers who have reported chaotic loading and unloading processes. Many reviews highlight issues with the treatment of drivers and the overall disorganization at the facility, which may affect the service experience.
Situated in Houston, Grocers Supply Company is accessible via major roadways, making it a convenient stop for local retailers. However, the parking and loading areas can get congested, so it's advisable to plan your visit accordingly.
Editor's Review
Grocers Supply Company in Houston has earned a reputation that seems to divide opinions sharply. On one hand, some drivers find the experience tolerable, while others have faced frustrations that lead to passionate complaints. For example, Matt LaMay noted, 'I showed up at 550 for an 8am appointment. They gave me a door, and was empty and rolling by 9am.' This suggests that while some manage to get in and out relatively quickly, others have reported waiting for hours. As Oliver lamented, 'The driver in this truck almost hit me driving fast...' Safety concerns seem to loom large, particularly regarding the driving habits of those working for the company.
One of the most recurring complaints is the lack of organization and communication among the staff. Fernando De La Rosa expressed this sentiment when he mentioned, 'Nobody helps you, there is a complete caos.' Similarly, Maria Naranjo's experience with an unfriendly guard highlighted a lack of respect and professionalism that many seem to encounter. It’s clear that while some aspects of Grocers Supply Company function adequately, significant improvements are needed to ensure a smooth experience for everyone.
What We Like
- Some drivers report efficient unloading times
- Friendly security staff in certain instances
- Convenient location for many
- Accessible to larger trucks
Room for Improvement
- Frequent long wait times reported
- Staff communication issues noted
- Unprofessional behavior from some personnel
What Customers Are Saying
“Nobody helps you, there is a complete caos.”
— Fernando De La Rosa
“The driver in this truck almost hit me driving fast...”
— Oliver
What Shoppers Say
Based on analysis of 5 customer reviews
“They treat truck drivers in the worst way.”
“Been here for 5 hours and nothing yet.”
“The Guard lady came banging on my door all rude.”
“I showed up... and was empty and rolling by 9am.”
Insider Tips
Be prepared for long wait times for unloading.
Arrive early to secure a door assignment.
Expect mixed interactions with security staff.
What to Expect
- Expect a busy environment, particularly if you are a truck driver, as the unloading process can be disorganized.
- The product selection includes a variety of grocery items aimed at helping retailers save on costs.
- Pricing is generally competitive, but the value may be impacted by the service experience reported by customers.
Google Reviews
The driver in this truck almost hit me driving fast turning onto Sandgate Road from telephone. I had to quickly put my car in reverse as fast as I could because even though they saw me, they did not slow down. It continued to turn their wheel. There ...
They treat truck drivers in the worst way. They assigned me a door that is already taken not one but 4 times. Nobody helps you, there is a complete caos. I'm trying to get unloaded since yesterday (7/8/24). This is day 2 ...been here for 5 hours and ...
They need to swap security guards teams especially the supervisors” short black lady”..she talk with no respect, like we’re her kids…lady don’t bring your issues at work leave it at home.
I don't know why some of y'all are so upset. It's a grocery warehouse. Most of them you go to are going to make you wait a few hours. For my experience, I showed up at 550 for an 8am appointment. They gave me a door, and was empty and rolling by 9am....
If you don't have to take the load don't bring it you'll be here over 7hrs to get unloaded and once you're done they don't even let you stage to finish your time!! The Guard lady came banging on my door all rude telling me to get off the property lik...
Reviews from Google
Frequently Asked Questions
Visiting Tips
Be prepared for a potentially chaotic experience, especially during peak hours.
Visit early in the day to avoid long wait times for unloading and to ensure a smoother experience.
Check for nearby parking options, as the loading area can become congested, making it difficult to maneuver.
Hours
- monday7:30 AM - 4:30 PM
- tuesday7:30 AM - 4:30 PM
- wednesday7:30 AM - 4:30 PM
- thursday7:30 AM - 4:30 PM
- friday7:30 AM - 4:30 PM
- saturdayClosed
- sunday7:30 AM - 4:30 PM
